Question 1

Is LitBuy legit?

Accepted Answer

LitBuy is operating, but its exchange-rate markup of +16.3% is on the high side. Compare the landed price against other agents before ordering.

Question 2

Does LitBuy charge a service fee on spreadsheet orders?

Accepted Answer

No. LitBuy publishes a "free shopping agent service" promise and markets itself as buying from China at 0% markup, so there is no commission on the purchase. The total cost of a spreadsheet order is the product cost (item price plus domestic shipping to LitBuy's warehouse), international shipping, and a customs declaration fee that is generally ¥10 and depends on the line. Do check the exchange rate LitBuy applies: on 13 April 2026 a ¥168 item was shown at $27.30, an implied 6.15 CNY per USD against a 6.83 mid-market rate, about 11% above interbank.

Question 3

How long will LitBuy store my items, and what does the warehouse do?

Accepted Answer

LitBuy stores items for 120 days from the day they are checked in. The first 90 days are free; from day 91 you pay 0.2% of the item's price per day, with a minimum of ¥1 per item per day and a maximum of ¥300 per month. LitBuy sends three reminders (7 days, 3 days and on the day of expiry), and items still unpaid 30 days after expiry are destroyed. Abnormal parcels are held for 30 days. On arrival the warehouse inspects the item, takes quality-check photos on request, repacks it securely and records its weight. You can also return an item within 5 days of check-in, except custom-made, underwear, adult and food products.

Question 4

Which payment methods does LitBuy accept?

Accepted Answer

LitBuy accepts Visa, Mastercard and American Express cards, PayPal, Apple Pay, Google Pay, Klarna and Afterpay buy-now-pay-later, BLIK (Poland's instant payment scheme) and SEPA bank transfer. The site is available in eight languages (English, Simplified Chinese, French, German, Italian, Polish, Portuguese and Spanish) and can display prices in USD, EUR, PLN, CAD, AUD, BRL, MXN, NZD, DKK, NOK, KRW and CNY, among others.

Question 5

Does LitBuy support Weidian, Taobao and 1688 links?

Accepted Answer

LitBuy does not publish an official list of supported source sites, but its product URLs take the form /product/{source}/{itemID} with weidian, taobao and 1688 as valid sources, and Similarweb's outbound traffic data shows weidian.com, detail.1688.com and item.taobao.com as its three main shopping destinations. Weidian is also LitBuy's largest inbound referrer, at roughly a quarter of its referral traffic. If you already have a Chinese shopping account, LitBuy's Forwarding Order option lets you ship parcels directly to its warehouse for consolidation.

Question 6

Where is LitBuy most popular, and where do its spreadsheets circulate?

Accepted Answer

According to Similarweb (28 days to 10 April 2026), Germany is LitBuy's largest market at about 19% of visits, followed by the United States (11%), Poland (11%), Canada (10%) and France (8%). LitBuy is ranked #4,717 among all websites in Germany. Its social referrals are YouTube-first: about 65% come from YouTube and 20% from Reddit, with TikTok and Discord behind. Discord is by far the biggest outbound destination from litbuy.com at 46% of outbound clicks, so most day-to-day community activity happens on the official LitBuy Discord server, alongside the r/LitBuy_Community subreddit and LitBuy's TikTok account.

Question 7

How long does LitBuy shipping take, and who pays customs?

Accepted Answer

LitBuy's shipping policy quotes 1–3 business days of warehouse processing, then 8–16 business days to the United States, 7–14 to the European Union, 7–12 to the United Kingdom and 10–25 to other countries. On tax-free lines LitBuy handles import duties itself; on all other lines the recipient pays any customs charges at delivery. Tracking is updated within 48 hours, and any loss or damage claim must be raised within 7 days of signing for the parcel.

Question 8

Who operates LitBuy?

Accepted Answer

LitBuy is run jointly by Hong Kong Haini Technology Ltd (Hong Kong company no. 75961710, Central, Hong Kong) and LITBUY Ltd (UK company no. 16786295, Coventry, England). Because of the UK entity, its privacy policy states that it is bound by the UK Data Protection Act 2018 and GDPR. Its terms apply Delaware law for US users and the law of England and Wales for UK and other users. Support is reachable at support@litbuy.com, and LitBuy publishes native iOS and Android apps as well as a browser plugin.

LitBuy Spreadsheet: Searchable Weidian, Taobao & 1688 Catalog

Key facts about LitBuy

Is LitBuy legit?

What you actually pay via LitBuy

How to use the LitBuy spreadsheet

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